Shipping Policy

U.S. Shipping and Delivery Info

WHITECOAT offers free standard ground shipping for all orders exceeding $50 within the United States

• If your order within the United States is less than $50, a flat standard ground shipping rate of $4.99 will be applied

To ensure timely processing, please enter your shipping and billing information without non-English characters or emojis

We cannot change the shipping address or the shipping method selected after checkout

Orders ship within 5-7 business days. Orders placed after 10:00 am (PST) may be processed the following business day

Processing and shipping times may increase during specific collection launches, holidays, and other peak seasons

Once your order ships, you will receive a separate email with tracking. The estimated delivery date is typically 2-5 business days from when the order shipped

Shipping Fees

Shipping fees are non-refundable

We only accept inquiries for items purchased from whitecoat.art

We are not responsible for any lost, stolen, or damaged shipments

International Shipping Options and Costs

International shipping rates vary. During checkout, we calculate shipping costs based on your location and estimated weight of your package

Failed Delivery/ Returned to Sender/ Abandoned Packages

If your package cannot be delivered to the given shipping address due to incorrect shipping address and/or phone number, the package will be returned to the sender (WHITECOAT) at the customer's expense

If the receiver is absent upon all delivery attempts, your package will be held at a local FedEx center for pick up. If the customer fails to pick up the package for any reason, the package will be returned to the sender (WHITECOAT) at the customer's expense

For international customers, if you refuse receipt of your package, the package will be returned to WHITECOAT at your expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the amount to be refunded

Packages will be held at customs for 30 days, after which it will be deemed abandoned

Customers who have abandoned a package will forfeit the right to an exchange or refund for their order

Damaged/Opened Box

If you receive your package and it is damaged and/or opened, please take a photo of the damage before checking the contents inside. Please submit a claim via the courier used to ship your order. Please also contact us at whatsup@whitecoat.art

Returns Policy

Returns & Exchanges

*ALL SALE FINAL

At WHITECOAT, we take great pride in the quality of our products and strive to deliver exceptional customer service. As part of our commitment to maintaining the highest standards and keeping our prices affordable, we have implemented a no return policy

We understand that this may be a disappointment for some customers, but we believe that it is in the best interest of everyone involved. By not accepting returns, we are able to keep our prices low and pass those savings on to you

Furthermore, our products undergo a rigorous inspection process before they are shipped to ensure they meet our high-quality standards. We stand behind the quality of our products and are confident that you will be satisfied with your purchase

We can only offer a return for items that are received damaged

Once your damaged product return is received and inspected, we will notify you if your return is accepted or declined

Items must be unused, in their original condition with tags attached